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| Voucher Code Description | Discount Type | Expiry Date |
|---|---|---|
| Tech Delivered Free at Emax | Online Deal | Feb 28, 2026 |
| Subscribe for Tech Deals, Product Updates, and Exclusive Offers at Emax | Online Deal | Feb 28, 2026 |
| Upgrade Your Tech & Grab Deals at Emax | Online Deal | Feb 28, 2026 |
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| Tech gifts they will love this Valentine at Emax | Online Deal | Feb 13, 2026 |
Emax FAQs
How do I join the Emax loyalty program?
You can join the Emax loyalty program by signing up in-store or through their website. The program offers three tiers: VIP, VVIP, and Chairman's Club, with benefits and savings increasing at each level.
Does Emax offer free shipping?
Yes, Emax provides free standard delivery on all online orders throughout the UAE. Orders typically arrive within 2-3 working days with no minimum order requirements.
What payment methods does Emax accept?
Emax accepts multiple payment methods for maximum flexibility.
- Visa and MasterCard credit/debit cards
- Cash on delivery (COD)
- Easy monthly installment plans (EMI)
- Gift cards
What's Emax's return policy?
Emax offers a 7-day return policy for defective or non-functioning merchandise from the invoice date. A 15% restocking fee applies to opened but unused items that are still resalable.
Can I track my Emax order?
Yes, you can track your order through the Emax mobile apps or by contacting customer support. The apps provide real-time notifications about your order status and delivery updates.
What are the benefits of the Emax newsletter?
The Emax newsletter delivers exclusive offers straight to your inbox, including early access to sales, member-only promotions, and notifications about special events like giveaways before they're announced publicly.
How long do Emax refunds take?
Refund timing depends on your payment method and return location.
- In-store card payment refunds: 3-5 business days
- Refunds via Emax agents: 5-6 business days
Does Emax have a mobile app?
Yes, Emax offers mobile apps for both iOS and Android. The apps provide full shopping functionality, order tracking, loyalty program access, and customer support features.
What makes the Chairman's Club special?
The Chairman's Club is Emax's premium loyalty tier offering the most comprehensive benefits, including special discounts, faster service, and personalized shopping experiences not available to other customers.
How can I contact Emax customer support?
You can reach Emax customer support through multiple channels.
- Phone: +971 (0) 44096600
- Email: emax.info@landmarkgroup.com
- Help center FAQ section
- Mobile app support features
More Ways to Save Money at Emax
How to Use an Emax Discount Code
Getting your Emax coupon to work properly is straightforward when you follow these simple steps. Here's exactly how to ensure your savings show up at checkout:
- Browse and add your desired items from categories like Apple, Samsung, or home appliances to your shopping cart
- Proceed to checkout and review your order carefully
- Look for the "Promo Code" or "Discount Code" field during the payment process
- Enter your Emax coupon code exactly as provided, paying attention to capitalization and spacing
- Click "Apply" and watch your total decrease immediately
- Complete your purchase using Visa, MasterCard, or your preferred payment method
If your discount code isn't working, double-check the expiration date and ensure you're meeting any minimum spend requirements. Some codes only apply to specific categories like personal care or home appliances, so verify the terms before finalizing your order.
Chairman's Club Benefits That Actually Save You Money
Emax's loyalty program stands out in the UAE retail landscape with three distinct tiers designed to reward frequent shoppers. The program starts with VIP membership and progresses through VVIP to the premium Chairman's Club level, each offering increasingly valuable benefits that put real money back in your pocket.
The Chairman's Club represents the pinnacle of Emax loyalty perks, providing members with the most comprehensive benefits package available. Chairman's Club members enjoy special pricing, faster service, and personalized shopping experiences that aren't available to regular customers.
- VIP tier: Entry-level benefits with special member pricing on popular items
- VVIP tier: Enhanced discounts and priority customer service for faster resolution
- Chairman's Club: The most exclusive perks with personalized experiences and premium pricing
- All tiers include: Access to member-only promotions and early sale access
The beauty of this tiered system is that your benefits grow as your loyalty deepens, making every purchase at Emax work harder for your wallet.
Free Standard Delivery Across the UAE
Emax removes the guesswork from online shopping with their reliable free standard delivery service. Orders typically arrive within 2-3 working days, making it easy to plan your purchases around your schedule without worrying about extra shipping costs.
This free shipping benefit applies to all online orders with no minimum purchase requirements, helping you avoid the delivery fees that can quickly add up when shopping for electronics or home appliances.
- Free standard delivery on all online orders throughout the UAE
- Reliable 2-3 working day delivery window for most items
- No minimum order requirements or hidden fees
- Easy order tracking through mobile apps
Mobile Apps Make Shopping Even Easier
The mobile apps make tracking your free delivery simple, sending real-time notifications about your order status so you're always in the loop. Shopping through the apps often provides access to app-exclusive deals and flash sale notifications that you won't find anywhere else.
Flexible Payment Plans That Fit Your Budget
Emax understands that big-ticket electronics purchases can strain your budget, which is why they offer hassle-free payment plans that let you spread costs over time. These easy monthly payment plans work particularly well for expensive items like the latest Samsung Galaxy devices, Lenovo laptops, or major home appliances.
The payment flexibility extends beyond installments to include multiple payment methods that suit different preferences and situations:
- Easy monthly payment plans (EMI) for larger purchases
- Credit and debit card acceptance (Visa, MasterCard)
- Cash on delivery (COD) option available
- Gift card payments accepted
This payment flexibility means you don't have to wait to upgrade your tech or refresh your home appliances – you can get what you need now and pay in a way that works for your budget.
7-Day Return Policy You Can Trust
Emax backs their products with a clear 7-day return policy that protects your investment in electronics and home appliances. This policy covers defective or non-functioning merchandise from the invoice date, giving you peace of mind when making significant purchases.
Return Process Timeline
- 7-day return window for defective or non-functioning items
- Post-7-day defective items handled through their service department
- 15% restocking fee applies to opened but unused, resalable items
- In-store refunds for card payments: 3-5 business days
- Refunds via Emax agents: 5-6 business days
This transparent return policy demonstrates Emax's commitment to customer satisfaction and helps justify choosing them over competitors who might offer less favorable return terms.
Newsletter Perks That Keep on Giving
The Emax newsletter serves as your direct line to savings, delivering the latest offers and news straight to your inbox. This free service ensures you're always informed about upcoming promotions, seasonal sales, and exclusive member benefits before they're announced publicly.
Newsletter subscribers often get early access to sales and special promotions like the BTS Giveaway Bonanza, giving them a significant advantage over casual shoppers. The newsletter also highlights new arrivals in popular categories like Apple products, Samsung devices, and home appliances.
- Free newsletter subscription with no obligations
- Early access to seasonal promotions and flash sales
- Notifications about exclusive giveaways and contests
- Updates on new product arrivals from top brands
Signing up takes just a few seconds on their website, and you can unsubscribe anytime if your preferences change.
Back to School Essentials and Seasonal Savings
Emax strategically organizes their product offerings around key shopping seasons, with Back to School Essentials representing one of their most popular seasonal categories. This curated approach helps shoppers find exactly what they need during peak buying periods when savings matter most.
The "Exclusively on Emax" section highlights products you won't find at other retailers, giving you access to unique items and special bundles. These exclusive offerings often come with enhanced value propositions or special pricing that makes Emax the clear choice for discerning shoppers.
- Back to School Essentials for students and families
- Exclusively on Emax products not available elsewhere
- Seasonal promotions tied to key shopping periods
- Curated collections that simplify product discovery
Customer Support That's Actually Helpful
Emax provides comprehensive customer support through multiple channels, ensuring you can get help whenever you need it. Their support team handles everything from product questions to order issues, loyalty program inquiries, and technical support.
- Phone Support: +971 (0) 44096600 for direct assistance
- Email Support: emax.info@landmarkgroup.com for detailed inquiries
- Help Center: Comprehensive FAQ section for self-service
- Mobile Apps: In-app support features for quick assistance
The multi-channel approach ensures you're never stuck waiting for help, whether you're dealing with a simple question about your order or need detailed technical support for a complex purchase.






























