All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
3 ratings3 reviews
Rating of 1 out of 5 stars
October 30, 2022
Unfortunately fraud, be aware
Bought 2 vouchers on groupon. They claim they can't honor the second because the price I paid is too low and that they no longer work with groupon. Later they changed story to the fact I already used a voucher this month (?). Fine print says up to 2 vouchers / customer and nothing about use within a month.
They can't properly confirm refund to groupon of course so you end up losing money. I would not recommend. As for the voucher I used I also had issues to redeem it, problem to book and the first therapist I got was a Moroccan lady probably better suited for Moroccan bath than massage.
To much hassle, would not recommend
Good service and reactivity for booking (fast responses)
Massage was tough at certain moments but very relaxing at the same time which was exactly what I needed. Therapist was nice
I will come back with no hesitation
Only negative point : only 11am slot available for Groupon vouchers
I book with them on whatsapp but when i went there they siad not booked any we are not accepting groupon voucher any thing after a long explanation and show chats then they said ok for this time but not for next time. But the service was perfect with jimy and she was absolutely professional
Very bizarre experience: i called multiple times to book my massage and was repeatedly told they are fully booked and only 11am slot is available- even during the weekdays. I then made a booking via whats app (thankfully)- and went to the venue on the scheduled time. The 1st lady came out and immediately blurted ‘we are fully booked’- in a rude way. I told her hello- i have an appt at 11- to which she replied- no appt have, we are fully booked. Another lady came out and said ‘we are fully booked, too much busy- u come another time’. I then took a picture of their displayed license, explained that I would be filing a complaint w the Government of Dubai, showed them my whats app msgs (with their business account number) and said ‘i will be having a massage today- as per my appt or Im filing a complaint.’ They went back n forth- 3-4 ladies started chit chatting- another one said ‘we are too much busy’. Note that the spa was completely empty and not a customer was in sight. They then took a picture of my phone, w the chat and said : u have voucher? No have voucher: no massage! So i gave them the printed voucher- which they also took a picture of and then called someone- went back n forth and finally took me into a room
10 minutes after the scheduled appointment time. It was by far the weirdest and most unfriendly experience i ever had. My massage was wonderful and the therapist was lovely. Sadly i wont be returning bc of the whole dodginess around the appt. can u imagine if i didnt have a written whats app confirmation?!
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About This Deal
Clients can choose one of the following options:
40-minute head, neck, and shoulder spa treatment
60-minute Thai or deep tissue spa treatment
60-minute Moroccan bath with a scrub
90-minute hot stone spa treatment
90-minute Thai spa treatment, or 60-minute Thai spa treatment with a 30-minute feet treatment with wooden tools
Five sessions of traditional Thai spa treatment with hot oil
Valid for women only. Booking required by phone, contact +971545276430 and provide Groupon codes. Prior booking/cancellation (subject to availability) at least 24 hours in advance. Printed voucher must be presented. Limit 2 per person(s), may buy 2 additional as gift(s). Groupon prices are inclusive of VAT where applicable. See the rules that apply to all deals. Valid only for option purchased. Expires 3 months after purchase.
About Third Eye Motion Spa
Third Eye Motion Spa boasts having well-trained and knowledgeable therapists that can address a range of health issues. They specialise in spa treatments including the likes of Thai, deep tissue, and hot stone. Additionally, clients can opt for hot oils, and Moroccan baths, as well as body scrubs.