DON'T GO THERE!!
ABSOLUTELY THE WORST FOOD I HAVE EVER EATEN....and I'm not a picky guy.
I advise Groupon to stop doing business with that terrible restaurant. The food was stale and I almost got food poisoning. The sashimi looked like it was well on its way to decaying and it emited a smell - so I avoided it. They didn;t even charge me for the uneaten sashimi because they knew it had probably gone bad.
TERRIBLE CUSTOMER SERVICE! They served us our first batch after an hour, and took our first order after 25 minutes had elapsed since we sat down. Our second order came another 45 minutes after we made it. We spent a total of 2 hours in that horrible dirty place and could barely stomach the bad food, having made only 2 orders.
There are many workers there but only one waiter serving 2 FULL floors - he looked miserable and tired, and was not even attentive to our requests and looked distracted. I can't blame him since there was another manager there who was only good at giving orders instead of helping. Terrible behavior and coordination - they will not last long in the UAE F&B industry which is all about quality and respect.
In the first 1/2 hour since we sat down upstairs, 4 families left and stormed off in anger without even eating since they had to wait so long - not a single waiter or manager there with enough guts to take their complaints - it was clear that the restaurant actually wanted them to leave - WORST CUSTOMER SERVICE I'VE EVER SEEN -DISGUSTING.
Their washroom was not clean and the toilet seat was broken. The whole thing seemed like some sort of comedy show - I felt as though I was being punked or was on candid camera. Alas - it was all too real. How does this obnoxious and nauseating resstaurant stay in business is beyond me.
Valid days and hours: Sun-Thurs 2 p.m.-12 a.m. and Fri & Sat 12 p.m.-12 a.m.. 12-hour advance notice required. Booking required by phone, contact 04-347 1102 and provide Groupon codes. Booking can be done from 11 a.m. on weekdays and 1 p.m. on weekends. 12-hour cancellation notice required. Sashimis are limited to 3 orders per person. Maximum time at the table is 2 hours. Eat-in only. Expires 3 months after purchase. Limit 5 per person(s), may buy 5 additional as gift(s). Valid only for option purchased. Groupon prices are inclusive of VAT where applicable. See the rules that apply to all deals. Offer is not eligible for our promo codes or other discounts.
About Sushi Samurai
Sushi Samurai strives to offer customers a wide range of Japanese seafood dishes created using fresh ingredients. Diners are invited to relax and choose from a number of options including sushi, sashimi and maki rolls in this classy and modern restaurant.