We are Iraqi nationals who very well know the menu pricing items
We got ripped off by the unprofressional manager at the restaraunt just because we used a Groupon Voucher
They charged us 168 AED for Lentil soup which is normally served free of charge just to compensate for the discount on total bill.
We ended up paying the same total invoice and the groupon voucher was just lure in customers without getting real discounts
Very dissappointed, no wonder why the restaraunt was empty
The Restaurent is Ina Big Villa , Amazing place right opposite Jumaira mosque. Truly 5 star fine dinning experience. Very professional service and very delicious IRAQI food. Lots of food and drinks variety. We tried Kouzi and Special Iraqi drink as well and many other items. Lots of salads and appetizers. FREE lentil soup and fresh HOT bread was served to all. My kids enjoyed a lot . Server AHMED and his team was so fast and professional. I wish I could see Ahmed’s smile but he was wearing mask all the time. Nice background music. I would give 10/10 and would repeat again and again.
I did not enjoy my experience! the service is not up to the standard... the one who serve the food not even wearing a Mask! and no smile either!! I asked for (takeout) they said not possible with the voucher! when I wanted to cancel my order they agree with my request! it looks like they're doing a big favor!! honestly since they found out I'm having Groupon Voucher I felt not welcome! Groupon should not deal with any company who treat the customers according to the voucher or not!! Thanks.
Groupon deal is not valid in conjunction with any other in-house promotion or free items.
Any extra amount that exceeds the voucher limit is to be paid directly to the restaurant.
Valid days and hours: 7 days a week, midday - 1am. Electronic voucher must be presented. Download free Groupon app for Android and iOS. Prior booking/cancellation (subject to availability) at least 24 hours in advance. Excludes lamb shoulder, grilled and fried shrimp, masgouf sea bass. Mandatory online booking required at least 24 hours in advance. Check availability here and book here. For inquiries, contact: +97143420999. Booking is only accepted by the booking tool (no phone booking anymore). Expires 3 months after purchase. Valid only for option purchased. May be repurchased every 30 days. Limit 1 voucher per table. Groupon prices are inclusive of VAT where applicable. See the rules that apply to all deals. Limit 1 per person.
About Masgouf London Restaurant
First established in London's Knightsbridge, Masgouf Restaurant serves up a wide range of traditional Iraqi meals, heavily influenced by Sumerians, Akkadians, Babylonians and ancient Persians. The highlights of the menu include the likes of kouzi, kabsa and dolma. Seafood, meat and vegetarian options are available alongside an array of hot and cold drinks.