Reporting Inappropriate Behavior

Groupon strives to partner with businesses that are well regarded in their community and conduct themselves in a professional manner. We do not tolerate any merchant who behaves inappropriately toward our customers. While the merchant is ultimately responsible for the quality of service and behavior of its employees, Groupon wants to be alerted to any potential issues regarding its merchants and encourages Groupon customers to contact our customer support team if such issues arise.

While using your Groupon, if you experience any merchant issues that make you feel uncomfortable or unsafe, we ask that you:

  • Contact your local police or other authorities for immediate assistance.
  • Notify Groupon of the situation as soon as possible by contacting us below.

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