If you get to the hotel and find that it's overbooked, please continue below to get in touch with our customer support team. We’ll reach out to the hotel as soon as possible.
- If you selected your date on Groupon's calendar and the hotel makes us aware of overbookings ahead of time, we’ll send you an email. Depending on the circumstances, we may be able to cancel your booking for a refund or offer you a relocation.
- If you used a voucher and the hotel cancels your reservation, then is unable to reschedule for a date that works for you, continue below to get in touch with our customer support team.