All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
2 ratings2 reviews
Rating of 5 out of 5 stars
December 19, 2022
The first time I used this company was in 2020. I used them again in December 2022. Both times I was happy with the service. They sent me a pick up time slot and arrived within the time. My driver and tour guide this time was Sabir Shah he was very kind, patient and professional. Everything went according to plan and I enjoyed the dune bashing, show and even the food was good. The only thing is that the quad bike ride price has gone up a lot so 20 min on an adult quad is around £80 now. But it was fun.
Worse experience ever with an agency. Here why:
1. Coupon mentioned that pick up and drop off is included and prior to purchase I double check as I know my hotel was far and they said yes but once I had the coupon they said sorry no possible to do the pick up
2. For booking I had to call and chat to 3 different person , they don't answer easily , they mention they will call you back and this doesn't happen you have to call or text again and again. This lead to a miss understanding and at the end was not clear we were 3 plus a baby . As they didn't picked us from the hotel we had a stroller that the driver said he can't take into the car and we ended up missing the tour but what was WORSE THEY SAID ITS REDEEMED AND NOW I CANT GET REFUND DESPIDE OF NOT HAVING USE THE SERVICE.
My bad luck for choosing this service and expend 600 aed for nothing more than a big headache.
Earned when a user has gotten 2 or more helpful votes
About This Deal
What’s included: desert safari with barbecue buffet
Duration of the experience: five hours
Includes pick-up and drop-off by a Land Cruiser
Standard experience includes: dune bashing | henna painting | camel riding | sunset photography opportunity | sandboarding | tanoura dance show | fire show | belly dance show | barbecue buffet dinner with vegetarian options
Premium experience includes: dune bashing | henna painting | camel riding | sunset photography opportunity | tanoura dance show | fire show | belly dance show | barbecue buffet dinner with vegetarian options
Premium VIP experience includes: dune bashing | henna painting | camel riding | sunset photography opportunity | tanoura dance show | fire show | belly dance show | barbecue buffet dinner with vegetarian options | VIP table in the camp to which food will be served
Booking required by phone or email, contact 04 2666606 or firstname.lastname@example.org and provide Groupon codes. Prior booking/cancellation (subject to availability) at least 24 hours in advance. Printed voucher must be presented upon arrival. Email with copy of voucher must include name, contact number, preferred date of tour and pick up location and Groupon codes. No charge for children under 3. Valid 7 days a week. Pick-up 3.30pm-4pm, drop-off 8.30pm-9pm. Limit 2 per person(s), may buy 2 additional as gift(s). Groupon prices are inclusive of VAT where applicable. See the rules that apply to all deals. Valid only for option purchased. Expires 4 months after purchase.
About Royal Adventure Travel & Tourism
The team at Royal Adventure Travel & Tourism aims to cater to the needs of tourists and locals alike. Their portfolio includes an array of products, and ranges from hotel transfers, car rentals and golf packages to fishing trips and dhow cruises. Excursions, which take the customers to locations such as Hatta or Musandam, are also available at this company providing visa services.