lack of coordination and communication. I called the salon prior to buying the voucher and they said I can go there to get my service. When I reached the place it was a complete disaster the therapist was so sweet and nice she doesn't know how to massage we've spent or 1 hour putting too much oil and then just rub everything like marinating a meat!!! when I'm done with it the Receptionist's attitude is rude she kept on telling that they already stopped the Groupon and that they are thieves. I told them I'm not gonna pay because I already did. spent 20 minutes explaining to her definitely not going back.