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• What’s included: hospitality management online course

Course modules:

• Introduction to hospitality management
• An overview of hotel industry
• The process of selection and recruitment in hospitality industry
• The process of development and training in hospitality industry
• Management of front office operations
• Management of housekeeping, engineering and security operations
• Management of food and beverage operations
• Management of service quality in hospitality industry
• Marketing in travel and tourism business
• Accounting in hospitality industry
• Customer satisfaction
• E-hospitality and technology

See the full course info.