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Modules:

• Introduction, job role and responsibilities
• How to manage appointment scheduling
• Filing systems in medical offices
• Patient confidentiality in the healthcare industry
• Definition, purpose and benefits of medical records
• Understanding medical terminology and jargon
• Information technology and computer usage in healthcare administration
• Information technology and computers
• Medical records management
• Health and safety in a healthcare setting
• Supplies and inventory management and administration
• Communication skills in a medical office
• Communication skills in a medical office part II
• Law, medical services and ethics
• Medical (clinical) coding, billing and important aspects of medical administration
• Career information and prospect

See the full course details