The tour agency is a scam. They do everything fast paced as they have another booking close to 3 30 pm in afternoon so they would be in rush to complete the tour at earliest. Since I had already been on this trip about 6 years back I was aware of certain things so I could put across my points in front of the driver and agency. Inspite of that they said they could not do much as " It was a peak season" . They also said that had you come in non leak season we would show you much more things at your own pace. It was a very disappointing tour. Money wasted . Do not book from this agency. Pay little extra and opt for a better agency instead.
Very nice tour! We loved it! Seen a lot of important sights on one day!
Rizwan is a very good guide. He showed us a lot of things.
Highly recommend to take this tour!
DO NOT BOOK WITH THIS COMPANY!!! IF I COULD GIVE 0 STARS I WOULD!
My mother and I had one of our worst experiences with this company during our stay in the UAE. The trip started off normally until we got to Ferrari World where we stopped for only 10 minutes just to take pictures. We weren’t allowed inside as it was closed and when we questioned why we weren’t brought at a later time so we could go in, our tour guide said we wouldn’t be allowed inside either way as we (4 women) were wearing dresses. That is absolute bs as my mother did this trip with a different company and she was allowed in wearing a dress. We then went to the mosque and were told to take pictures. My mother did this tour 5 years ago and she was allowed inside the mosque but apparently this time the mosque was ‘closed’ and so we couldn’t go inside. It apparently opened at 8pm. Our whole tour group got angry as we weren’t made aware of this and we didn’t get to book our date. We were just given this date for the tour. We then went to a gallery where the owner told us that the mosque was open and that our tour guide was lying to us. When we all looked more into it, we found out that the mosque was open and that our tour guide never booked us a slot for entrance and the only slot left was the supposed ‘opening time’ at 8. We then went to the heritage village where all the stalls were closed!!! On top of that, my mother and the other family were trying to contact the organizer of this tour and he kept ignoring us, playing dumb on the whole situation and refusing to give us a refund. Overall, this was a horrible experience with this company.
Très déçu et mécontente j’achète 3 coupons pour une visite à 4 avec mes enfants et mon mari mais arrivé devant la mosquée le chauffeur me dit vous avez 10 minutes pour prendre des photos et on y vas.
Je lui dit alors que j’ai payé pour une visite intérieur et non pour prendre des photos de l’extérieur mais il me répond simplement que c’est fermé.
Je suis abasourdi j’ai payé une prestation plus de 120€ que je n’ai finalement pas eu.
Évidemment je demande un remboursement à jarf tourism et depuis pas de réponse… j’espère que Groupon fera le nécessaire pour que je puisse être remboursé car c’est inadmissible
Service overall prior to the booking was good with good communication and explanation.
The experience we had overall was pretty awful.
As soon as we entered the vehicle at 6:30AM, the driver acted like he was on a meter and time was very short. He was adamant that the longer we take the more things get removed off the visiting list.
During the journey he was constantly on his phone, driving recklessly and unsafe. Additionally, he was booking our admission to Shaykh Zayed Mosque whilst driving 120km/h on the highway - not safe for sure.
Upon arrival to the mosque, everything was time resctricted. You have 50 minutes to return to the car. At another destination, 10 mins only. You could tell he was simply counting the minutes and was not a proper tour guide.
Overall a generally poor experience, would not recommend this company. You are better off paying a higher price for a wholesome experience.