Students can learn the fundamentals of ITIL 4® to help improve service management models
About This Deal
- What’s included: Introduction to ITIL 4® online course
- Introducing ITIL® 4
- Key Concepts of Service Management
- The Four Dimensions
- Introducing the Service Value System
- Introducing the Seven Principles
- Introducing the Interconnected Service Value Chain
- Introducing ITIL Management Practices
- Introducing Practices in Depth
- See the full course description
- Merchant’s certificate of completion available to successful participants
Completion of this course does not result in any degree or qualify participants to practice professionally.
Purchase: Limit 5 per person. May buy 5 additional as gifts.
Restrictions: Redeem online here and register by creating your account. No refunds or cancellation once login details have been provided. Internet connection required. No additional fees required. Can be accessed on both Windows or Mac computers. Training material is available in English only. Merchant's certificate of completion available to successful participants. Customer support available, contact firstname.lastname@example.org. Groupon prices are inclusive of VAT where applicable. See the rules that apply to all deals.
E-courses4you provides online training developed and delivered by a team of experienced instructors. The courses cover areas such as accounting, career development, health and hobbies, as well as programming, cybersecurity and project management.