Very unprofessional and rude staff, they redeemed my coupon despite me canceling 24 hours before the appointment as the Groupon rules say and wouldn’t do my lashes or get me a refund, and when I contacted them regarding the issue the recipients told me they wouldn’t do anything about it and then blocked my number!!

Jeanette was amazing! She gave me exactly what I wanted. Best eyelash technician!

What was purchased was not what they said on the voucher so had to pay more when I was there. Have had better eyelash extensions done elsewhere

Reception staff are unfriendly and chatting among themselves, the nail technician was good and did a great job. I understand i was running late and i did msg in advance about being 10mins late, the staff said they cant hold the slot for more than 10mins and the voucher will forfeit. that was ridiculous stating theyre simply announcing the vouchers terms and conditions. No need to be so hard and fast on the groupon vouchers, there is a polite way of communicating the same info thats called c customer service. when i showed up exactly 8mins (within my time ) no apologies no welcome nothing.

I went for a deep cleaning facial as I had really bad breakout. The beautician did the manual extraction properly and patiently. She then used micro-current to help my wounds to heal as my whole face was full of open wounds after extraction. I knew this process is not within my package as soon as she used the machine on my face. She is very kind that she just wanted the best result for her client! This is something rare nowadays.