All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
1 ratings1 reviews
Rating of 1 out of 5 stars
December 16, 2021
Very unprofessional and rude staff, they redeemed my coupon despite me canceling 24 hours before the appointment as the Groupon rules say and wouldn’t do my lashes or get me a refund, and when I contacted them regarding the issue the recipients told me they wouldn’t do anything about it and then blocked my number!!
Reception staff are unfriendly and chatting among themselves, the nail technician was good and did a great job. I understand i was running late and i did msg in advance about being 10mins late, the staff said they cant hold the slot for more than 10mins and the voucher will forfeit.
that was ridiculous stating theyre simply announcing the vouchers terms and conditions. No need to be so hard and fast on the groupon vouchers, there is a polite way of communicating the same info thats called c customer service. when i showed up exactly 8mins (within my time ) no apologies no welcome nothing.
I went for a deep cleaning facial as I had really bad breakout. The beautician did the manual extraction properly and patiently. She then used micro-current to help my wounds to heal as my whole face was full of open wounds after extraction. I knew this process is not within my package as soon as she used the machine on my face. She is very kind that she just wanted the best result for her client! This is something rare nowadays.
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About This Deal
Choose from Three Options
AED 149 for a full set of eyelash extensions (67% off)
AED 169 for a full set of eyelash extensions and a blow-dry (72% off)
Complimentary parking available
Mon, Tue, Wed, Thur, Sat, and Sun: 10:00 AM till 1:00 PM
Expires 4 months after purchase. Valid Sat-Thu 10am-1pm. Not valid on public holidays. Limit 2 per person, may buy 2 additional as gifts. Booking required by phone or Whatsapp, contact 0567899040. Prior booking/cancellation (subject to availability) at least 24 hours in advance. For further enquiries, please contact 04-3587776. Valid only for option purchased. Removal of old eyelashes charged at AED 50. Female customers only. All services must be completed in 1 appointment. The removal of existing Gelish polish and French polish incurs a surcharge, payable directly to the salon. Hair longer than 12'' incurs a surcharge for blow-dry, payable directly to the salon. Printed voucher must be presented. Groupon prices are inclusive of VAT where applicable. See the rules that apply to all deals.
About Donna Ricci
Located in the World Trade Centre, Donna Ricci beauty salon provides a vast range of services to pamper female clients. Women can choose from nail paraffin and gel, mani-pedi, brow and lash tinting and waxing. Hair, facial and body treatments, including Moroccan baths, are also available.