L
Lucy
2 Ratings
1 Reviews
· 5 days ago
Wonderful staff, excellent treatments and lovely facilities.
About Mandara Spa at The H Hotel
SANTAI Spa by Mandara is a sanctuary of utter wellness, serenity, and bliss. It has 10 treatment rooms including two couples’ suites, as well as separate male and female changing facilities – each including a thermal and hydrotherapy steam chamber and sauna, a whirlpool, and experiential showers. Its relaxation lounges are a study in well-being luxury, pampering you with a selection of complimentary fresh fruit, flavored waters, and exotic herbal teas.
A carefully selected team of Balinese therapists, each trained to the highest spa standards, perform an assortment of results-orientated therapies including facials, body treatments, Spa treatments, and a signature foot ritual – all using a premium selection of products and skillful staff.
Recommended For You
Similar Deals
Groupon Customer Reviews
4.65
17 Groupon Ratings
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
M
Margaryta
1 Ratings
1 Reviews
· 1 month ago
Amazing service starting from warm welcome at reception and all the way towards facilities and of course great massage. The specialists adhere to all our requests and preferences. Place has great pool and jacuzzi facilities, very peaceful and tranquil ambiance, great for relaxation. Highly recommend, we truly liked the service.
G
Guest
1 Ratings
1 Reviews
· 3 months ago
Great
G
Guest
1 Ratings
1 Reviews
· 7 months ago
Excellent experience, great facilities and nice staff.
G
Gemma
7 Ratings
1 Reviews
· 1 year ago
Very good therapist. Great massage ritual.
The area near the massage rooms was a bit noisy at points but all in all great value & experience.
C
Claudia
2 Ratings
2 Reviews
· 4 months ago
Amazing !
M
Meruyert
1 Ratings
1 Reviews
· 5 months ago
I recently visited your spa and wanted to share my experience. Overall, I found the atmosphere to be relaxing and the staff very welcoming. Thank you for your dedication to providing a serene and rejuvenating environment. I appreciate the effort your team puts into creating a relaxing escape.
J
Johannes
13 Ratings
3 Reviews
· 1 year ago
Wasn’t 65min as indicated
S
Salma
1 Ratings
1 Reviews
· 1 year ago
Overall Experience----
From the moment I entered the spa, my experience was largely positive. The initial greeting at the reception was warm and welcoming, and I was promptly offered a soothing cup of tea. The tour of the facilities, including the steam room, sauna, and jacuzzi, highlighted a very clean, comfortable, and hygienic environment. The ambiance was relaxing and set a great tone for the visit.
Facial Treatment---
Unfortunately, my experience took a downturn during the facial treatment. The therapist, Tata, was notably unfriendly. There was a lack of communication throughout the session; she did not inform me about the products she was using or the steps she was taking. When I inquired about the treatments, her responses were curt and lacked any detail. This lack of engagement and her unapproachable demeanor detracted significantly from the overall experience.
Conclusion----
While the spa itself and the initial part of my visit were outstanding, the facial treatment was disappointing due to the therapist's unfriendly and uncommunicative nature. Improved customer interaction and communication from the staff during treatments would greatly enhance the overall experience.
Rating: 3/5**